Refund policy

We want you to have the best Overnight Oaties experience as possible. If you aren’t happy with your purchase, contact our Customer Service team at support@overnightoaties.com.

Unfortunately, our products cannot be returned however we may issue refunds and reships on a case to case basis within 30 days of purchase. We are happy to replace your order with a new one in cases of an incorrect order, damaged package, or compromised quality. Damages made by the delivery service might not be eligible for a refund. We cannot accept returns on sale items or gift cards.

NOTE:

To request for a refund or you must be able to supply the following to us: 1) a photograph of the products received with damage (if any) or a photograph of an incorrect order; and 2) proof of purchase. You must provide this to us via email within 30 days of purchase at support@overnightoaties.com.

CANCELLATIONS

You may cancel an order by emailing our Customer Service team at support@overnightoaties.com. If your order has not yet shipped, we will cancel it free of charge and refund your total payment. We cannot cancel shipped orders.